Loyalty Program

At Exact Home Team, 95% of our business comes from repeat and referrals from past clients and friends. We are extremely proud of this number, and we know that it isn’t by accident! We believe in providing both impeccable customer service and an amazing client experience. In fact, that’s our mission.

To that end, Exact Home Team offers the following items to all of our clients to say thank you for—and to maintain—their loyalty.

Anniversary Packet

Every year, we send you a packet of information that includes, among several other helpful resources, the probable current market value of your home. Then, we follow it up with a conversation so that you can ask any questions about the current real estate market and the options available to you. Of course, we are happy to update these values at any point in the year; just give us a call! Also, if you know anyone else that would benefit from learning more about the real estate market and the current value of their home, please let us know!

Communication Promise

Sandy and the Exact Home Team communicates with clients via email, phone, and/or text each week while they are in the process of either buying or selling a home. Communications can be as simple as texts about process, calls about upcoming touring dates, or emails with formal updates. If you ever have any questions or concerns during the process, we are just a call, text, or email away!

Home Owners Club Membership

Don’t know who to call for odd jobs around the house or major projects? The Home Owners Club has carefully screened almost 200 contractors to complete home repairs, maintenance, remodeling, and more. The Exact Home Team will pay for the first year of membership for our clients. If you are interested in this incredibly helpful service—just let us know! One email or call to the Club is all it takes to find contractors who perform quality work at competitive rates, from small repair jobs to major projects and unexpected emergencies.

Referral Reward Program

Word-of-mouth referrals are the lifeblood of our business, and we are incredibly grateful for every single referral. If you know anyone thinking of buying, selling, or relocating to the area, we want to take excellent care of them, so please let us know. Friends, family, co-workers, and colleagues—we are here for all of their real estate needs.

Multiple Transaction Discount

When listing and selling your home with Exact Home Team, also work with us to buy your next home and receive an Escrow credit from the broker commission as a thank you for the multiple transactions.

Calculation/Criteria

The two transactions must close within the same calendar year. Receive a percentage of the broker commission on the lesser value home, credited in the second/later transaction.

Do these benefits sound good to you? Then let’s have a conversation to see how the Exact Home Team with REALTOR® Sandy Walsh can help you achieve your real estate goals.